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Premium Retail Services

Part of Acosta Group

Engaged employer

Seemed like a great company... - Retail Representative Premium Retail Services Employee Review

1.0
17 May 2015
Recommend
CEO approval
Business outlook

Pros

Able to make your own schedule.

Cons

Hours are not guaranteed. The worst part about this company is being paid $10.00/hr and not being paid drive time or mileage despite driving all over. After subtracting price of gas, some days I'm making minimum wage or less and spending at least an hour sitting in my car. Also there is very little training. You basically learn as you go.

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Premium Retail Services Response
11y
We appreciate the time you took to detail your concerns. Your RMM is a great resource for clarifying anything that may be confusing or to ensure communication is clear. Thanks for your work on behalf of Premium.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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