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Premium Retail Services

Part of Acosta Group

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Feild Operations Manager - Anonymous employee Premium Retail Services Employee Review

1.0
19 Dec 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If there was an option for 0 stars, I would have selected that. Plus the only reason I am typing here is because Glassdoor requires it.

Cons

A lot of work for little pay. Starting pay is 39k to 41k for an entire state that you cover. Training will be a fast blitz of information, then out you go into your field. I can't remember the name of the system they used there, to monitor the field of associates, but its very difficult(and you only get day or two of training). Also, if you have a team under you, you will be working not only for yourself also your team around the clock......They are still getting things organized. The most underpaid job, for the most amount of work. If you are a true manager that manages either in the field or remote, it will be the most unbelievable experience of your life. I don't usually write reviews, but this needed it. For my true professionals no matter how bad you need something, this is not it. Career Opportunities: NONE

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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