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Premium Retail Services

Part of Acosta Group

Engaged employer

Good - Store Manager Premium Retail Services Employee Review

3.0
20 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Supportive Helpful Friendly Hard work

Cons

Poor manager Not enough hours

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Premium Retail Services Response
1y
Thank you for your feedback! We're glad to hear that you've found the support, helpfulness, and friendliness at Premium to be positive aspects of your experience. In regard to the hours, we understand that fluctuating hours can be a challenge. Hours can vary based on a number of factors, including client needs and store requirements. If you’re able to take on additional work, we encourage you to speak with your manager to explore those opportunities. We also take concerns about management seriously, and we'd love to hear more about your experience. Please feel free to reach out to us at reviews@premiumretail.com.Thank you again for sharing your thoughts! We value your work more than you know!

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

avatar
Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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