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Premium Retail Services

Part of Acosta Group

Engaged employer

Wouldn't recommend this company to anyone looking for a field job - Field Sales Manager Premium Retail Services Employee Review

1.0
8 Feb 2016
Recommend
CEO approval
Business outlook

Pros

It's a job. You get to take home a paycheck biweekly. 401k offering for employees. Regular emails about other job opportunities in the company.

Cons

Clear disregard for field staff. Obvious that it's about the money and holding the contract with the client. Benefits are not very good. For example: no vision coverage for a team that works with mobile devices. Lack of communication between PRS and client.

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Premium Retail Services Response
10y
We would like to understand more about your concerns. Please email us at communications@premiumretail.com and offer your thoughts so that we may look into this more.

Explore other reviews about Premium Retail Services

5.0
14 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It was a great experience

Cons

The mileage change effected a lot of us

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Premium Retail Services Response
1mo
Thank you for taking the time to share your feedback and for being part of the Premium team. We’re glad to hear you had a great experience overall. We understand the recent mileage reimbursement changes impacted many employees and appreciate you sharing your perspective. After conducting extensive research, we believe our compensation and mileage reimbursement rates align with current industry standards, though we recognize experiences and viewpoints may vary. Feedback like yours helps us continue evaluating how we support our teams.
2.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

I have an amazing supervisor

Cons

Jobs assigned to you are 100% your responsibility. Only part-time without benefits but I get assigned about 40 hrs a week. You get assigned an overwhelming amount of tasks that most often cannot be completed in time and you get penalized then. No raises ever. Constant driving, sometimes up to over a hour away, which you do not get reimbursed for the commute to your 1st store unless its over 60 miles away. Get reimbursed for only 1/3 per gallon if gas, which is much, much lower than the IRS issued rate. You don't automatically get paid for the time of driving between stores unless you explicity specify it in your time sheet; something they don't tell you either. I have an amazing supervisor, but my area is understaffed and the turnover rate is high. I cover 2 zones within my area. I frequently work 10-12 hr days, Monday to Saturday, for only $14 per hr. Workers who worked for Premium before the merge between Crossmark to Premium get paid much more, but the Reps who came from Crossmark did not get a raise to meet that level.

3
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