Constantly understaffed - Coffee Star Specialist Pret A Manger Employee Review

1.0
27 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Free allowence while on shift,paid brakes,weekly bonus

Cons

Bad managment,constantly understaffed(a lot of times felt like on purpose,so manager could get their bonus).A lot of favorisms and personal dislikes towards staff.I you will fall in dislike category,depends on how much the manager dislike you-you will get your bonus cut over smallest mistakes,constantly put on worse rota shifts,never expect to get promotion,regulary get notes of concern,even when you fall ill often,but you get sick sooner or later from all amount of work and pressure you are constantly under,because you are understaffed.

Explore other reviews about Pret A Manger

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great job with good lunches

Cons

Dealing with customers are hard

1.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

My experience working at Pret A Manger as a Team Leader was extremely stressful. During the hiring process, I was told I would have at least one weekend day off, but that promise was not kept. The workload was overwhelming. The company frequently operated while short-staffed, and there was constant pressure to work double shifts. The pay did not reflect the level of responsibility expected of a Team Leader. Another issue was the work culture. If you called out sick or needed time off, there was often pressure to come in, even on your scheduled days off. I also did not enjoy the location where I worked, and I did not feel that the company valued or respected its employees.

Cons

You get free food the only good part of working here.

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