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      Pret A Manger

      Engaged employer

      Pret A Manger reviews

      not BAME inclusive - Ops Manager Pret A Manger Employee Review

      1.0
      13 July 2023
      Ops manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Hardworking people in shops - free staff food - foundation trust

      Cons

      - bad 'BAME' (Black, Asian and minority ethnic) inclusiveness - Operations and high position roles mostly white, proportion from BAME background is none to little. - ladder progression, selection system, applications based who know whom and not based on fare system or skills or past achievements - was known as industry leaders for training and people, pay.... Nowadays everything done for profit and very little for people - very high turnover and its growing year on year - reactive way of working - not clear directions - pay rise doesn't exist, grading system Pret has very bias and decision made based on who knows whom rather than KPIs

      Explore other reviews about Pret A Manger

      5.0
      9 Oct 2025
      Kitchen team member
      Recommend
      CEO approval
      Business outlook

      Pros

      Great job with good lunches

      Cons

      Dealing with customers are hard

      1.0
      26 June 2026
      Team leader
      Recommend
      CEO approval
      Business outlook

      Pros

      My experience working at Pret A Manger as a Team Leader was extremely stressful. During the hiring process, I was told I would have at least one weekend day off, but that promise was not kept. The workload was overwhelming. The company frequently operated while short-staffed, and there was constant pressure to work double shifts. The pay did not reflect the level of responsibility expected of a Team Leader. Another issue was the work culture. If you called out sick or needed time off, there was often pressure to come in, even on your scheduled days off. I also did not enjoy the location where I worked, and I did not feel that the company valued or respected its employees.

      Cons

      You get free food the only good part of working here.

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