The worst staffing agency in Houston - Project Administrator Primary Services Employee Review

1.0
20 Oct 2012
Recommend
CEO approval
Business outlook

Pros

The only pro to working with Primary Services is that you will be able to put a Fortune 500 company on your resume.

Cons

There are too many cons to list but I will start with the most important. Their pay is terrible. The recruiters just want to fill a job and make no effort to match your skills and desires for your career path with the company. They will make up lies to keep you from getting unemployment between assignments. There is poor communication internal and with the candidates. Their conflict resolutions between the client and candidate are poor, they offer no real guidance or assistance to help you be your best on the assignment. Interviewing with them is often a waste of time as it takes several months before they finally find a job to present you to that will most likely not be in your background or range of expertise, and once again at low pay.

Explore other reviews about Primary Services

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Company has heart and cares about its employees Excellent client base and relationships with clients Consistently receive positive feedback from clients, candidates and employees on quality of service, responsiveness and care Flexibility on work schedules / hybrid, good work-life balance Good career growth opportunities Works on improvement - takes feedback and drives change Very strong systems and processes in place Friendly, positive coworkers and supportive managers

Cons

Could have more trainings / lunch and learns

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

A nice office space, some really great clients they have worked with for several years.

Cons

Management and micromanagement were the biggest issues during my time here. Progress updates were expected every few hours, and when management was out, HR would sometimes be asked to check in for updates as well. It often felt like employees were not trusted to do the jobs they were hired to do. Recruiting work was also heavily controlled. Candidate submissions had to be reviewed and approved by management before being sent to clients, which created unnecessary bottlenecks. There were times when strong candidates were not approved internally, only for similar candidates to be hired through other agencies. This made it difficult to feel empowered or trusted as a recruiter. There was very limited growth or development. After a year, I did not feel that I had learned much or advanced professionally. The environment felt high-pressure, with many tasks treated as urgent and little flexibility. Employees were expected to work hard with limited breaks, limited flexibility, and a five-day in-office schedule. Compensation was also a concern. The commission structure was very low compared to industry standards, and many placements resulted in only a few dollars per week in commission. Combined with the workload and lack of flexibility, it did not feel like employees were fairly compensated or valued. The company would benefit from stronger leadership training, more trust in employees, better compensation practices, and a greater focus on employee morale and retention. Overall, I would not recommend this company to someone looking for growth, autonomy, flexibility, or competitive compensation.

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