Depends how bad you need a job... - Loan Officer PrimeLending Employee Review

1.0
19 Dec 2019
Recommend
CEO approval
Business outlook

Pros

I guess you could say that the snacks and candy are nice... I'd truly prefer better pay over that though.

Cons

Rates are astronomical compared to competition, pay is subpar compared to competition, too many managers, NO decision makers, very slow in all they do, the branch managers are NOT leaders and only care about making money off the LOs on their team. They have very slow underwriting, many outdated processes and systems, many folks here are stuck in their antiquated ways of doing business and seem scared to adopt new ways of business, too many old people honestly (stats - 25% baby boomers, 50% Gen X, 25% millennials - source greatplacetowork.com/certified-company/1286010). Managers don't return phone calls/emails for weeks/months/ever.... I'm convinced they paid to be featured as a great place to work because it was not a great place to work. I'm grateful for the opportunity but this place is so behind the times.. That brings me to their technology.. The worst technology in the business.. their new blue sage LOS has been delayed almost a year too.. From the training I had with the system it's basically just a little faster version of what they already have.. still antiquated and extremely cumbersome. They make the LO wear every hat then don't even make up for it with competitive pay.. The pay plan benefits the branch manager and company but not the LO.. Every company has it's issues but this one has an issue at every turn.. I see a lot of "trying" but not a lot of results.. No accountability. People get away with not doing their job and they aren't held accountable when they lie about doing a job they actually never did.. One time is an accident, maybe two.. when you have a pattern of the same lies and lack of follow through it's deliberate and should have consequences. I assume the level of pain you endure depends on which branch you work in as I've heard good things about the company just haven't seen any of it.. I guess the people telling me the good things were the old baby boomers and Gen X folks who have been here forever and they don't have anything to compare it to as it's the only mortgage company they've known for so many years... They won't allow you to transfer to a new branch even if you ask... unless you're relocating to a new city/state...

Explore other reviews about PrimeLending

5.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

everyone was super nice and friendly, and got along

Cons

driving to work in traffic sucks

3.0
2 June 2024
Recommend
CEO approval
Business outlook

Pros

Blue Sage is the best operating system out there. It’s fast & easy to use. The closing/funding depts are the best I’ve ever worked with & the local title companies loved working with them. The appraisal team/process is excellent. The corporate people were always friendly & willing to help.

Cons

Rates were consistently at least .5%-.75% higher than the competition. The area I was in was run like a frat/sorority. If you just wanted to work hard but not party with them multiple times a week (on the company credit card of course)-you were not treated well. OPS completely ran the show in the area despite being inexperienced. HR was never helpful with any requests & nobody bothers with an exit interview.

3
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