Mixed bag - Mortgage Loan Officer PrimeLending Employee Review

3.0
18 Apr 2023
Recommend
CEO approval
Business outlook

Pros

This company works hard to create an inclusive team with a positive environment. All of the people I worked with are very friendly, and helpful. Nice people, impressive technology, all the support you need regarding pep talks and back office help. Great equipment, there's a department that helps each loan officer with their marketing and social media campaigns. Stellar Sales Conference, five stars. You get to meet all the support staff and back office employees, impressive key-note speakers, solid opportunity to meet C-suite.

Cons

Loan officers internally seem to by vying for much of the same referral business. Prepare to be inundated with training emails and sales pitches for external tools you can add to your arsenal that cost you money. There are no internal referrals, they will not waive fees to match rates at other institutions, there is only one person making these decisions for the region and he has too much on his plate to be a mentor to the majority of his team (aside from the Monday and Friday Teams meetings that I'm assuming are meant to be mentoring sessions for the local team and the South East). After a few months of getting to know the employees and the work culture, the cracks start to show, but everyone continues to tow the line. Interest rates are higher than at competitors, presumably due to the amount of money they put into technology, marketing, and company perks. Hard to be competitive. Management tells you to "sell yourself, not rate."

Explore other reviews about PrimeLending

5.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

everyone was super nice and friendly, and got along

Cons

driving to work in traffic sucks

3.0
2 June 2024
Recommend
CEO approval
Business outlook

Pros

Blue Sage is the best operating system out there. It’s fast & easy to use. The closing/funding depts are the best I’ve ever worked with & the local title companies loved working with them. The appraisal team/process is excellent. The corporate people were always friendly & willing to help.

Cons

Rates were consistently at least .5%-.75% higher than the competition. The area I was in was run like a frat/sorority. If you just wanted to work hard but not party with them multiple times a week (on the company credit card of course)-you were not treated well. OPS completely ran the show in the area despite being inexperienced. HR was never helpful with any requests & nobody bothers with an exit interview.

3
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