employer cover photo
employer logo
employer logo

Principal Financial Group

Engaged employer

Just don't bother - Client Service Associate Principal Financial Group Employee Review

3.0
10 Jan 2022
Recommend
CEO approval
Business outlook

Pros

Principal is a great company. They have great benefits and work life balance. But this position is not for the weak. The training is very high level and extremely fast. Once you're kicked out of training you're immediately on the floor with very little help from anyone. You're completely clueless but expected to meet goals from the get go. There's not enough trainers so you are being trained by your coworkers who are overworked and drowning themselves.

Cons

Training is horrible. You're learning on the job and nobody around to help.

Explore other reviews about Principal Financial Group

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Three years in and still LOVE it. Great leadership. Work-like balance. Principal invests in their employees with training and professional development. It's very telling when literally thousands of employees have been there for 20-25-30+ years.

Cons

First time in a large company. Sometimes it is tricky to find the right internal partner to get the answer you need.

avatar
Principal Financial Group Response
1d
We appreciate your feedback! Hearing that you felt supported reinforces what we're proud of—the strong community we've built together.
2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent work life balance and benefits. Principal offers a pension which is unheard of in today’s age.

Cons

Pay is below average and Principal does not offer inflation raises. Once you hit the midpoint of your salary, you will get a 0% raise until you’re promoted, which will take multiple years regardless of performance. Performance reviews are vague and often used against employees to avoid promotions. At least in my department, I’ve yet to see any of the remote workers be promoted. This is starting to affect attrition and we’re already starting to see people leaving. It’s well known at this point that the best way to get promoted is to leave Principal and get rehired, which even leadership has stated publicly. This is a huge frustration and blow to morale, as it starts to feel like employees need to compete against their co-workers for raises.

1
See reviews by: Helpful|Rating|Date|All