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Principal Financial Group

Engaged employer

Supportive Team and Valuable Client Exposure – A Strong Foundation for Growth - Client Service Specialist Principal Financial Group Employee Review

4.0
7 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Great exposure to client interactions, which builds confidence and communication skills.

Cons

Career progression paths could be more clearly defined for support functions.

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Principal Financial Group Response
10mo
Thank you for sharing your feedback. As we continue to refine our frameworks, we promote open dialogue with leadership to align individual goals with evolving business needs and identify growth opportunities, whether through cross-functional projects, stretch assignments, or targeted development plans.

Explore other reviews about Principal Financial Group

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Three years in and still LOVE it. Great leadership. Work-like balance. Principal invests in their employees with training and professional development. It's very telling when literally thousands of employees have been there for 20-25-30+ years.

Cons

First time in a large company. Sometimes it is tricky to find the right internal partner to get the answer you need.

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Principal Financial Group Response
2w
We appreciate your feedback! Hearing that you felt supported reinforces what we're proud of—the strong community we've built together.
2.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Decent work life balance and benefits. Principal offers a pension which is unheard of in today’s age.

Cons

Pay is below average and Principal does not offer inflation raises. Once you hit the midpoint of your salary, you will get a 0% raise until you’re promoted, which will take multiple years regardless of performance. Performance reviews are vague and often used against employees to avoid promotions. At least in my department, I’ve yet to see any of the remote workers be promoted. This is starting to affect attrition and we’re already starting to see people leaving. It’s well known at this point that the best way to get promoted is to leave Principal and get rehired, which even leadership has stated publicly. This is a huge frustration and blow to morale, as it starts to feel like employees need to compete against their co-workers for raises.

1
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Principal Financial Group Response
4d
We appreciate you sharing your feedback. As a leader in retirement solutions and employee benefits, we strive to provide our employees with a competitive benefits package. Our global pay philosophy is guided by market-driven principles. and we leverage third-party market data to ensure our base salary and incentives remain appropriately competitive.
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