Pros
Fun startup culture. Monthly meetups at a co-working space with catered lunch and free happy hours (these started to be less frequent after the acquisition by private equity). Lots of cross-team communication with ability to have input in a lot of different areas of the company.
Cons
Lack of investment in engineering to actually fix major issues with the software but instead just build out new features to look attractive for being acquired. Once acquired in Spring of 2022, they started to edge out tenured employees and bring in more outside hires. Cost savings became more of a priority over employee happiness. I also heard of a new hire being offered the same if not more money than a senior employee in the same position, effectively punishing them for loyalty. Also, I don't know if this has changed since I left but I could tell that the support and success teams were drastically understaffed.