- decent hourly pay for students
- flexible(ish) schedule with holidays and around classes
- learn a decent amount about customer service and products
- found life-long friends among co-workers
Cons
- lot of drama between employees as to be expected with college students
- management was worked hard, so there were times when managers weren't helpful/grumpy
- communication between departments were confusing at times and a lot of mistakes occured. This obviously made customers upset and they usually take it out on CSRs