Bravery discouraged and complacency encouraged - Resident Services Coordinator Project Access Employee Review

2.0
11 June 2025
Recommend
CEO approval
Business outlook

Pros

Project Access offers a high degree of autonomy and meaningful community impact, allowing passionate, service-driven individuals—especially those early in their careers—to build deep relationships with residents, develop a broad set of skills, and grow both personally and professionally within a mission-centered environment.

Cons

Project Access fosters a culture that overburdens and undervalues its frontline staff—particularly in under-resourced regions—by expecting them to operate complex, high-impact community programs alone with minimal support, limited training, low pay, and little opportunity for advancement, all while senior leadership remains disconnected and unresponsive to systemic inequities and internal feedback.

Explore other reviews about Project Access

5.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

As a manager I was supported in making decisions that impacted the organization and programs. The work is rewarding and impactful. It was one of the few jobs where everyone at the org had a good heart and truly wanted each other to succeed. I found working alongside developers and co-workers rewarding but supporting my team and watching them grow into strong innovative professionals was my favorite part.

Cons

Hiring in some areas was difficult

2.0
9 June 2026
Recommend
CEO approval
Business outlook

Pros

Paid holidays and good regional managers

Cons

Senior leadership is terrible They make decisions without thinking anything through and how it affects field staff. Regional managers are constantly being blamed and having to face the terrible senior leadership team. Employee morale is extremely low. Leadership does not care about field employees. Some resource centers get ZERO support and no advice on getting partners and begging for in kind donations. Overall the worst job I’ve ever worked in my life.

See reviews by: Helpful|Rating|Date|All