Great Mission, Disorganized Leadership - Anonymous employee Project Return Employee Review

3.0
28 July 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I loved working with program participants and it felt like every day I did something to help someone. Project Return also pays better than most nonprofits, and there are definitely opportunities to take initiative, which could get you promoted down the line. Fairly laid back culture, casual dress code, and a progressive, passionate staff.

Cons

The organization has been unstable since the former CEO retired back in 2022. There's always been turnover, but because of lack of funds people quit/get fired and don't get replaced, plus they laid off six people this year. This has impacted people's job security, opportunities to move up the ladder, and morale. There's also been a history of micromanaging and talking about certain changes forever without actually getting it done.

Explore other reviews about Project Return

5.0
14 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Amazing mission and a passionate staff

Cons

Management is a little messy.

1.0
3 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great mission (in theory), great coworkers

Cons

The organization has slowly but surely fallen apart since Bettie Kirkland suddenly resigned as CEO in 2022. The leadership team she left behind had absolutely no clue what they were doing without her. Due to incompetence, laziness, disorganization, and lack of experience, our funding began rapidly declining, along with the number of services we provided to participants, until we were offering a husk of what we did just 2 years prior. The feeling every day of not having the necessary resources to actually help the participants you work with in any way caused burnout like nothing else. When the circus of ineptitude eventually reached a breaking point, they gutted the staff without warning, laying off 70-80% of the services and social enterprises teams in one fell swoop right before the holidays with zero severance and all insurance benefits terminated immediately. This is how much the leadership team cares about holding onto their astonishingly outsized salaries at any expense to their employees and participants alike. At this point, the organization is essentially a résumé-writing and job-outfitting center, though even calling it a “center” does it too much justice. If they somehow manage to get their house in order enough to hire any new people, don’t even consider applying. Avoid this place like the plague unless you crave misery.

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