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      Prometric Technology

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      Great team - Customer Service Representative (CSR) Prometric Technology Employee Review

      5.0
      29 July 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business outlook

      Pros

      teamwork, helpful, insights, great team leader to assist from time to time, supervisor to assist on matters.

      Cons

      To interpret needs of test takers, ease on providing solutions or even escalation accordingly, to attain customer satisfaction on services provided.

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      2.0
      4 Sept 2025
      Manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Loved working with the Candidates and employees.

      Cons

      Lack of respect, verbally abusive, physically abusive,low pay,does not follow their company vission.

      4.0
      15 Mar 2025
      Supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home Potentials are recognised and encouraged for growth

      Cons

      Low salary Less team engagement due to WFH environment

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