under paid - Anonymous employee Propelus Employee Review

Since the date of this review several positive changes have been implemented to correct the concerns addressed. Previously, our Support Center Manager was challenged to provide service to customers AND manage the team. Now, our current manager is able to devote her time to supporting our employees. We’ve also developed Team Lead positions which previously did not exist in the Support Center. This new structure gives our CE Experts multiple levels of support when needed. This year, a major focus is to infuse our values into every aspect of our business. Our values have always been important to us and now that our company is growing, it will be more important than ever that our team works together toward this goal.