The Place To Be - Administrator Providence Group Employee Review

The departments are very supportive and helpful to each other. Questions are easily asked and readily answered. My immediate supervisors are very accessible, coworkers are friendly and happy, and (most of) management remembers my name. There was a time when organization and processes were light and/or lacking, but there's been a great push by leadership to fill in those knowledge gaps. This department is continuously adding processes to increase the quality of the work performed. Supervisors are consciously working towards efficiency and quality.

C-levels have their own wing of the office (which is normal), but it does tend to separate them from everyone else. Remind me which one is the CEO? There are still some gaps in shared knowledge and training. It's a million times better than it was, but there is still plenty of room for improvement.

The company has always been forward-thinking. Hence, when COVID hit, the staff was already used to working remotely on laptops and participating in tele-conferences. The company supports flexibility and working from home. Managers care about their employees and take the time to meet with them one-on-one monthly. Employees encourage, tease (in a positive way), and support each other.

As with any company, it experienced growing pains. It started out small and grew incredibly fast which created some disorganization and extra work at first. However, Providence Group has improved its infrastructure, expanded its support staff, and stream-lined its processes significantly over the past few years. I, for one, am glad I stayed with the company. I have had coworkers who have experienced bad managers, but that has not been my personal experience.