Pros
Probably overpaid for the nature of the work. Likely won't be laid off unless poor performance can be thoroughly substantiated because upper management is afraid of potential wrongful termination litigation, though they say it is "part of the culture" to retain staff.
Cons
The CEO, as intelligent and knowledgeable of the mortgage industry as he may be, is extremely detached from the operations and employees within branches that generate his profits. A short anonymous survey of his employees would convey just how dissatisfied some people are and why, but this would require an effort on his or his wife's (COO) part to understand the true culture fostered. In short, he is either ignorant by accident or on purpose, neither of which characterize a respectable CEO. As is emphasized in several other posts, the level of nepotism is unapologetically laughable. Unfortunately subjective interpretation of performance has become a running joke within the company. Management makes an effort to provide the illusion of culture over culture itself. The true in-office camaraderie comes from bonding over feelings toward management. Unfortunately those who could change this sentiment either don't understand or don't care. There are several other areas to cover, but hopefully this gets the point across to anyone who has another opportunity for employment.