So many mixed feelings. - Resident Property/Manager Public Storage Employee Review

2.0
3 May 2013
Recommend
CEO approval
Business outlook

Pros

Lets see... for the pros. My coworkers for the most part were very hard working. They sacrifice so much and cared about their properties. They tried their very best to succeed. The one nice thing was that if you did your job well, they pretty much left you alone. All alone!

Cons

So many cons. Lets start with scripts. They come out with a new script ALL of the time. Sometimes we got a new script revised after one day. Locks and insurance. Your bosses all up the line all bonus on them, If you are not good at sales, this job is not for you. Short staffed. Never enough help for the properties that need it. The company put a hold on all repairs at properties. Slowly the properties are getting run down. I was even told to do an unsafe act because the company was not willing to pay a vendor to come out to do a 5 minute repair job. Upper Management is micromanaging every thing. It became confusing as to what our focus should be. There are no career advancement possibilities for property managers. No matter how good you are, you will never move up. They took away our chance to get a bonus and accrue vacation time. That"s okay, being understaffed means never being able to use your vacation time.

Explore other reviews about Public Storage

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

This was a great place to work

Cons

Some days can be long

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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