The apartment is the only benefit - Property Manager Public Storage Employee Review

1.0
26 May 2025
Recommend
CEO approval
Business outlook

Pros

If you’re lucky you can get an apartment for free. No micromanaging, you’re by yourself at properties and as long as you have good time management skills you’re fine.

Cons

However the apartment attaches you to the job and makes it very hard to leave unless you have an alternative living situation, or financially can afford to leave. I used to love my job but recently they started having managers going to two properties in one day, but also mandate you take a lunch so you essentially have 3.5 hours at each property but they want you to still get 8 hours of work done at each property. They have been complaining the properties aren’t up to cleanliness standards but refuse to acknowledge that we don’t have the time to do everything we need. There is no work life balance because you’re expected to be there 8 1/2 hours five days a week… 9:30-6 Monday - Friday and 9:30-5 on weekends. They do not close early for ANY holiday, they close for Thanksgiving, Christmas, and New Years Day that’s it. They have been getting rid of golf carts throughout the company making it harder for managers to get things done. There is no accountability when people don’t do their jobs, it gets pushed under the rug. They don’t want us to tell customers information about why the office is closed, and they keep giving customers ridiculous rent increases, but assume we can keep the customer even tho it’s their business practices driving them to the competition… also since we’re barely interacting with them we never know if they’re vacating to keep them as a customer. As an employee if you need a storage unit you get treated like every other customer, no employee discount, no free unit and no special privileges and they pay us on the day the late fee hits, when this was brought up to management we were told to pay early with the second pay check in the month. There’s so much more I could go on, but honestly his job is not what it used to be… we’re just overworked bees making the queen richer and richer with nothing to show for ourselves.

Explore other reviews about Public Storage

5.0
16 June 2026
Recommend
CEO approval
Business outlook

Pros

This was a great place to work

Cons

Some days can be long

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Public Storage is a great place to work and grow your career. I’m surrounded by talented leaders who are supportive, knowledgeable, and genuinely invested in developing their teams. The company has a strong culture of accountability, collaboration, and continuous improvement, which creates an environment where employees can succeed and make an impact. What excites me most is that Public Storage is in a significant growth phase. It’s an energizing time to be part of the organization, with opportunities to contribute to meaningful initiatives, take on new challenges, and help shape the future of the business. The company continues to invest in its people, processes, and growth strategy, making it an excellent place for those who are looking to develop professionally while being part of a winning team. If you’re looking for a company with strong leadership, career advancement opportunities, and a clear vision for the future, Public Storage is a fantastic place to be.

Cons

Cons: As Public Storage continues to grow, the pace of the business can be very fast. There are often multiple initiatives, priorities, and opportunities happening simultaneously, which requires strong organizational skills and the ability to adapt quickly. Success in this environment depends on being able to effectively prioritize, manage competing demands, and stay focused on the highest-impact work. While the pace can be challenging at times, it also creates tremendous opportunities for growth, learning, and career development.

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