Employees are not machines. - Customer Service Staff Publix Employee Review

2.0
11 Oct 2012
Recommend
CEO approval
Business outlook

Pros

Ummm....job security. Meet many people, briefly.

Cons

Note on the pros: (You can not get fired for most any reason...though they will cut your hours serverly if they want you to quit) Schedules are not consistent...at all...with no checks in the computer that designs your schedule to prevent you from leaving at 11PM one night, and opening at 6AM the following morning. Tasks are distributed despite seniority, or skill, or even job class. If you are in the fancy uniform to work customer service, get out and sweat outside getting carts because you are a bagger for the next hour. I can only summarize, we should not be machines for $8.50/hr handling $15K+ of money every day....it's just absurd.

Explore other reviews about Publix

5.0
1 June 2026
Recommend
CEO approval
Business outlook

Pros

Flexible and Friendly work environment, and great management depending on your exact store.

Cons

Too much work for the pay that you receive, easy to get overwhelmed or frustrated during work.

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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