Seems good at first. - Customer Service Staff Publix Employee Review

2.0
27 Jan 2015
Recommend
CEO approval
Business outlook

Pros

Honors Hours and Flexibility. Management is nice and understanding to some degree. Tries to promote charities, Functions, and fundraisers. Other employee's are normally nice. Majority of the customers are nice as long as you provide good customer service. Very Active. Lenient with cell phones and tattoos. up to a .25 cent raise every 6 months. Not bad for making friends.

Cons

You are blocking all night if you close at 10pm regardless of scheduale. Don't be surprised if you are staying late. It is normal here. The store is cheap and will abuse you to do tasks that are not in your job line just for them to save a nickle on hiring a professional. The job load is a lot and you will be working hard for your paycheck. It is normal for someone to call out sick to making the job load bigger. Front End Coordinator usually fails to keep accountability of workers and work. Many bad workers get away with doing nothing. It is always busy and the stress is high with low morale in the front. Publix fails to keep promises once employment fulfills goals. Your age and past will not get any respect in the front. You will be consider a child to your peers and colleagues. Customers look down on you despite your customer service. Sometimes they don't even acknowledge your presence. Management has no idea or does not care in improving morale of workers. Publix will apparently hire any one who have attitude problems and lack of interest to work. A lot of the employees have low morale making it difficult to use teamwork. Publix team leader lacks any leadership and continues to slave drive employee's out of their 10 mins breaks. Publix leaders lack "leading by example". You are not allowed to wear any other jackets or sweaters unless it is publix brand. It is highly favoritism in employee of the month, hours, and promotions. Schedule is ridiculous concerning breaks. (Ex. 7am - 3pm with break being 1-2pm.) They won't fire bad employee's unless they do something really bad.

Explore other reviews about Publix

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

Good job good coworker to be honest

Cons

Low pay and boring work

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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