Pros
Flexible schedule, time off, meet interesting people, opportunities to advance, for full-time there's a lot of benefits such as; bonuses, paid time off (40 hours within the first year), stock, 401k, dental and health insurance, retirement etc. part-time benefits include: 401k, stock, dental and health.
Cons
The store that I work at, the customer service department isn't structured at all. Everyone just does what they want to do and act how they want to act and doesn't get disciplined for it. From my experience, it's hard to get things done in this department, everyone seems tied up in their own thing and don't want to take a moment to listen to anyone else. Another thing is, when I first started this job for my training they just put me on a computer to watch training videos for 6 hours. When that was over I felt like i was thrown in the rink with out the proper training. The videos helped but definitely didn't get the job done. The CS manager doesn't seem to want to listen to her associates nor considers their wants and needs. In my opinion, she doesn't have a good work ethic at all. Numerous times she has criticized me in front of customers, which I do not appreciate. It's like pulling teeth to try to ask her to do something or for help. Also, when I have gotten a customer complaint she doesn't want to listen to what I have to say about the complaint. She just takes the side of the customer. In my opinion, she's very rude and need to be retrained or just demoted from being manager.