Not as focused on customers - Grocery Replenishment Specialist Publix Employee Review

2.0
27 Aug 2015
Recommend
CEO approval
Business outlook

Pros

The benefits are outstanding! Plenty of opportunities for growth and development. Great teamwork and attitude, Publix employees the best so there are lots of like minded people working toward one goal.

Cons

It was told to me before I was hired that "if you take care of your customers and treat them like royalty then you will do great at Publix", but that is not the case in the grocery department. I have been accused several times of "wasting time" looking for something in the back room for a customer, or needing to focus more on the cart I'm working to be done faster. I started shopping at Publix because my wife was looking for something that was empty on the shelf and an associate offered to look in the back for it, he came out a few minutes later and gave her what she needed. I believe that kind of care and service is worth it!

Explore other reviews about Publix

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

Good work environment and clean store.

Cons

I don’t have much to negatively say.

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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