Awful - Customer Service Publix Employee Review

2.0
9 Nov 2023
Recommend
CEO approval
Business outlook

Pros

If your part time you can literally work 1 day a month if you wanted to and you can select any day/time you want to work. Stock plan is nice and the stock dividends do add up over time with your tenure. Some store managers are great and make it tolerable.

Cons

This place is a cult. Most mangers are divorced and miserable working 60 + hours a week and the pay is awful for the amount of work that’s required of you. If you have a bad store manager every day just feels like shoveling water out of a sinking boat. Because they pay thier employees so poorly most your coworkers are careless and lazy slobs. So you inevitably will end up carrying your department and getting 0 help or remorse from the others in fact they will rub salt in the wound and probably work against you. Also a solid 30% of your coworkers are either under 18 and don’t give a crap about anything or they disabled so good luck working with them let alone when you get promoted and 3-5 baggers have Down syndrome and get lost outside with the shopping carts. I was the best at my job in my district by far and worked with easily 5-6 different stores whilst helping them open close or reset. There’s some great people who work there but they are also miserable and there’s no need for it when the ceo is collecting a bonus worth a few million dollars.

Explore other reviews about Publix

5.0
10 June 2026
Recommend
CEO approval
Business outlook

Pros

You can buy stock after one year

Cons

Having to deal with rude customers

3.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

Amazing 401K, free stock after one year of employment, health insurance is very good for part-time employees if only getting it for yourself, management always approves time off requests, hours are always available, will work around school schedules, tuition reimbursement program, will reimburse you for gas for work-related expenses as needed and will put you in a hotel as needed for work-related reasons that are more than 50 miles from your home.

Cons

Not every store is the same, some stores are run better than others, some managers look down upon people with disabilities, and some see people with disabilities the same as someone without disabilities, they are very big about favoritism, you have to work a lot to earn a vacation, the company does not give out sick time and full-time gets the most benefits and is next to impossible to get full-time. Also, you practically have to be a former employee with a clean record or related in some way to a current employee to get a job with the company though Kentucky Publix's don't quite function that way.

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