Pros
Puffin is a small team with a lot of fun personalities. You can tell that everyone wants to do their part to make the company succeed. There is some incredible talent at Puffin. The team is scrappy, coming up with new, interesting ideas to keep customers engaged. You get to work cross-departmentally in ways that are very unique. Generous PTO policy. Puffin got started on the right foot.
Cons
This review reflects recent (2024) changes at Puffin. The CEO is uninterested in employee retention. Reducing overhead comes at the cost of employee wages. Zero to minimal raises are offered despite high risk to employees working at a startup and employees going above job description. Office is loud and distracting to work in. Work from home policy isn't helpful to employees. I expect to see high turnover in the next year.