Pros
Weekly paycheck and catchy acronyms.
Cons
Too much oversight without any value added on top of franchise limitations without any actual support. Rigid far removed management with great theories that are never fully developed or properly implemented. Blames employees for these shortcomings instead of asking questions regarding why these theories fall short. Illegal pay structures (class action waiting to happen). The structure mirrors federal examples of illegal pay schemes to deny overtime that they claim are legal because an attorney drafted them. I wonder how much money their attorney is going to make when a lawsuit inevitably gets filled... Effectively salaried employees without paying the state minimum and will not discuss it despite clear documents showing it's illegal. Cut almost all the benefits. Must be employed by one of the companies they buy for 5 or more years to make a reasonable wage. Borderline price fixing with insurance at the expense of the employees. No support or proper utilization of software. Company pays for all the features in CCC, which counts against your monthly sales, but doesn't implement even 5% of what is being paid for while claiming you're not working hard enough even if you work through every lunch. Upper management makes too many assumptions without asking any questions at the ground level. Way too slow when it matters and too fast at the wrong moments. Look for work anywhere else, specifically somewhere without franchise oversight and ideally not an MSO.