Great workplace for students - Member Service Adviser Pure Gym Employee Review

5.0
7 Feb 2019
Recommend
CEO approval
Business outlook

Pros

Free gym membership for yourself and a friend(24 hour access and massage chairs). Great staff xmas party Friendly and helpful staff including team leaders Set shifts Lots of other students Comprehensive and paid training Overtime opportunities Competitive pay and time and half occasionally

Cons

Can sometimes be a bit stressful on the phone depending upon the customer-obviously out of the company's control

Explore other reviews about Pure Gym

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and management is cool

Cons

none at all, very calm

1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

Cons

Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

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