Honest employer - Member Service Advisor Pure Gym Employee Review

5.0
26 Nov 2020
Recommend
CEO approval
Business outlook

Pros

Great team, friendly staff, lots of help when you need it! The job is also straight forward and easy to get your head around following all the help provided.

Cons

Can be difficult to progress up the ladder if you are looking to do this, as there are many people doing the same job and good work isn't monitored strictly enough.

Explore other reviews about Pure Gym

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and management is cool

Cons

none at all, very calm

1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

Cons

Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

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