Awful experience - Stay away - Head Office Position Pure Gym Employee Review

1.0
15 Dec 2020
Recommend
CEO approval
Business outlook

Pros

- Free membership (for yourself and one other) to visit any Pure Gym facility across the UK - Great Christmas party and various events

Cons

Where to start.... - Poor leadership across the head office (People Team specifically) - No support or guidance received - A People team who have different views of business direction from the Product Team who know the business and the PT world through and through - Poor PT model that the business is trying to roll out across the UK, to save the business money. Any successful PT with a strong client base will not buy into this model or even look at PG as a career destination - Lack of People skills in the 'People team'; Ironic really but there is no sense of management or empathy with anyone in the team. - No/limited form of training/induction; Sink or swim environment

Explore other reviews about Pure Gym

5.0
4 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great culture and management is cool

Cons

none at all, very calm

1.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

Cons

Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

See reviews by: Helpful|Rating|Date|All