Pros
- You are able to communicate with supervisors who “help train” you - Pay is decent for a non-skilled, flexible job
Cons
- This is your typical grey and sad call centre job, with a catchy name. - Equipment provided is cheap and used - make sure to clean these before using - The targets proposed are difficult to meet - The meetings are infantilising, a waste of time and unhelpful. So are the supervisors. if you are an experienced individual, do not expect to be treated as such. - When training for the job, don’t expect any training at all. You get told to listen to other people’s recordings from a phone call. - No rewards for meeting ‘targets’ - You are reading the same script all day - can be incredibly depressing, especially if you are met with up angry voices on the phone calls. I don’t blame these people for not wanting to be pestered on the phone - these scripts are not engaging or inspiring. - Claim to care about the mental health of employees - they don’t.