Pay cuts based on the efficiency - Data Specialist Q-Centrix Employee Review

1.0
11 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Working from home allows flexibility

Cons

The pay cuts constantly. They always say its based on their "model" But all that means is that the more efficient you are the more they expect you to do. By showing them you can complete your assignments quickly they see it as "You don't need to be paid as much for your tasks" They cut case rates CONSTANTLY. Every response on here from Q-centrix is that they are transparent. Transparency does not equate to being fair. They expect you to work your butt off for literally nothing. Some cases pay $1 for completion. $1!!! I don't care if you offer q-points bonuses based on their efficiency, this company is an absolute joke. They "encourage" their employees to take hold of their careers and pay by doing more work. Once the employee does that, theyre rewarded with case rate decreases.

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Q-Centrix Response
7y
Sorry to hear you are not having a good experience with the compensation structure. This is concerning because the model is designed not to cut pay, but rather reward productivity and quality. If you haven’t already, I really encourage you to bring up your situation with your Senior Manager so you can discuss immediate suggestions to try to improve your compensation. And to clarify, the case rate and pricing information shared in the review is not accurate. Partnership pricing depends on multiple variables generally related to type and scale of the solution. Simply put, it’s not a one-price-fits-all model. Regarding case rates, we have introduced increases in certain areas and increased the bonus pool over the past few months. To say we are cutting rates is simply not true. We do truly want all our team members to feel rewarded and fulfilled. Please feel free to reach out to me directly as well to discuss your situation, especially if you have taken the above suggestions and information into consideration and are still unhappy. My email is included below. Best regards, Jelena Virijevic, VP of Client Services Jelena.virijevic@q-centrix.com

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2.0
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Pros

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Cons

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