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      QTS

      Engaged employer

      QTS reviews

      Dysfunctional and lacking of true leadership - DCO QTS Employee Review

      2.0
      15 May 2018
      Dco
      Recommend
      CEO approval
      Business outlook

      Pros

      *Very community services oriented *Open about being aware of compensation interests *Adequate medical/dental/vision benefits *Good PTO earnings model *Good people that work hard below the director level

      Cons

      *Pay for hourly employees is well below market based on the research performed through JOLACs, but QTS has not made any efforts to adjust hourly employees compensation to be competitive *Leadership from directors and above is abysmal and managers and frequently being forced to run their operations by the seat of their pants with virtually no support *Executives rarely listen to the feedback provided by the teams as to areas where improvements are needed and cross department support is lacking *With the purchase of Carpathia, a north vs south attitude has developed which has caused many operational challenges with following processes or required procedures *Teams that are in desperate need of additional support are told to work harder with less *Director and above leadership is focused solely on new revenue and constantly ignore the challenges of existing clients until the revenue is at risk *Training for new employees is extremely unorganized and lacks virtually any true content unless it is identified and provided by peers of the new hire

      avatar
      QTS Response
      8y
      As we continue to grow and improve in our approach to foster a great environment at QTS, consistent, honest, and motivating feedback is essential. Thank you for recognizing that we do have good people working and making an impact at QTS. To provide our teams with continuous opportunity and growth, we have hired a new VP of Learning and Development who is focused on identifying training and development plans that align with the needs of our business units and teams in those areas. We also continue to perform market analysis and compensation studies to ensure that our compensation practices are competitive, fair, and equitable. Setting strategic goals and measurable KPIs will continue to be part of our performance management process and consistent follow up as well as accountable conversations are key to success! -Dave Murray, VP of Facilities, Eastern Region

      Explore other reviews about QTS

      5.0
      15 June 2026
      Development project manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

      Cons

      Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

      avatar
      QTS Response
      4d
      We appreciate the review! It's encouraging to hear you're excited about our new equity program, "Together We Grow." When QTS is successful, everyone is successful! QTS recognizes that work flexibility is important and employees are encouraged to utilize all 52 work-from-home days every year. This does not include days when the unexpected occurs, like picking up a sick child from school, running home to take care of an immediate need, falling ill, etc. Thank you for your feedback and contributions to QTS!
      5.0
      4 Mar 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Servant Leadership - Folks will lean in to help you resolve issues. Fluid workflow - There are opportunities to work with other workgroups when you have spare capacity to grow your knowledge/experience into other areas. Rampant Growth - Industry as a whole is expanding very fast. Giving new opportunities for movement Environmental stewards - Leader in sustainable data centers with closed loop cooling. Community driven - Constantly have volunteer opportunities available and actively looking for more Teamwork - From at work, to at home; Your coworkers, managers, and executives actually care about you. They want to know who you are and are genuine in their interactions. CEO's will actively strive to learn your name... so it still has the small company vibe, but it is getting bigger fast.

      Cons

      Growing pains - Rapid growth and expansion have left some policies in need of polishing/creating. With the rapid growth there is upward mobility that leaves production vacuums behind. Good/Bad - the expansion doesn't appear to be slowing down anytime soon.

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