A very mixed bag - Data Center Technician QTS Employee Review

3.0
13 Oct 2020
Recommend
CEO approval
Business outlook

Pros

Good place for data center experience with plenty of work to do

Cons

Staff in some departments kept frustratingly low. Strange and problematic changes made by corporate that even customers question. Shifts can fluctuate or be rapidly changed all together. Operations service center seems very disorganized and makes constant mistakes

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QTS Response
5y
Thanks for taking the time to share your thoughts. The Richmond Data Center is growing rapidly and we sometimes don’t always get everything right. We are committed to listening and learning from our employees and are actively hiring a few new positions to support this growth. QTS Richmond is a great place to work and we will share your thoughts with Site Leadership. We value your feedback. Thank you for sharing. Meg Caddick, People Services Business Partner

Explore other reviews about QTS

5.0
15 June 2026
Recommend
CEO approval
Business outlook

Pros

The company has continued to find new ways to increase retention. Have a great team and feel supported by management. Just added a new equity program along with already existing stock purchase program.

Cons

Limited amount of work from home days allocated per employee. No car bonus or reimbursement for tolls on commute to work.

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QTS Response
1w
We appreciate the review! It's encouraging to hear you're excited about our new equity program, "Together We Grow." When QTS is successful, everyone is successful! QTS recognizes that work flexibility is important and employees are encouraged to utilize all 52 work-from-home days every year. This does not include days when the unexpected occurs, like picking up a sick child from school, running home to take care of an immediate need, falling ill, etc. Thank you for your feedback and contributions to QTS!
5.0
4 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Servant Leadership - Folks will lean in to help you resolve issues. Fluid workflow - There are opportunities to work with other workgroups when you have spare capacity to grow your knowledge/experience into other areas. Rampant Growth - Industry as a whole is expanding very fast. Giving new opportunities for movement Environmental stewards - Leader in sustainable data centers with closed loop cooling. Community driven - Constantly have volunteer opportunities available and actively looking for more Teamwork - From at work, to at home; Your coworkers, managers, and executives actually care about you. They want to know who you are and are genuine in their interactions. CEO's will actively strive to learn your name... so it still has the small company vibe, but it is getting bigger fast.

Cons

Growing pains - Rapid growth and expansion have left some policies in need of polishing/creating. With the rapid growth there is upward mobility that leaves production vacuums behind. Good/Bad - the expansion doesn't appear to be slowing down anytime soon.

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