QVC Review - Customer Service Specialist QVC Group Employee Review

2.0
30 Aug 2021
Recommend
CEO approval
Business outlook

Pros

-work from home -nice coworkers and managers

Cons

-customers are extremely rude to customer service specialists. You can't transfer the call to a supervisor. You have to handle the situation yourself until the customer hangs up. You're not allowed to hang up on customers even if there's disrespecting you. -terrible hours -virtual software freezes your personal computer constantly -Need a hard wire connection -1 holiday off per year

Explore other reviews about QVC Group

5.0
6 June 2026
Recommend
CEO approval
Business outlook

Pros

Great team, great hours, great training

Cons

Expensive food in the cafeteria

4.0
12 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits were amazing…more PTO than you can use.

Cons

Bad office vibes, not encouraging

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