Customer Service Manager - Manager Quad Employee Review

3.0
4 May 2016
Recommend
CEO approval
Business outlook

Pros

Optional Bonus, Flexible Hours, Work with great people, Good Pay, Above average benefits, ability to work from home when needed, child care available

Cons

Customers can be extremely demanding, Coworkers are not always cooperative, Customer Service is seen as dumping ground for labor needs to save production costs.

Explore other reviews about Quad

5.0
31 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, family focused, long term employment

Cons

Magazines are a shrinking need for people

2.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Health benefits are cheap Good amenities

Cons

Insecure leadership Employees treated as disposable Future seems uncertain Toxic environment Constantly demanding overtime No bonuses and raises are a joke 2%

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