times at Quadient - Call Center Agent Quadient Employee Review

3.0
20 May 2025
Recommend
CEO approval
Business outlook

Pros

remote work available along with hybrid work good benefits

Cons

salary across the board newly highered agents get paid more preferential treatment to certain individuals

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Quadient Response
1y
Thank you for sharing your feedback. We're glad to hear that you valued the flexibility of our remote and hybrid work options during your time at Quadient. We are committed to fostering a supportive work environment where employees can thrive and we believe that a healthy work-life balance plays a key role in both personal and professional success. Fairness and accountability are at the heart of our culture. We strive to uphold these values at every level of the organization and appreciate your perspective. Our compensation structure is regularly reviewed against market benchmarks and job levels to help ensure pay remains fair and competitive. Thank you again for your candid feedback, it’s an important part of how we continue to grow.

Explore other reviews about Quadient

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and great people.

Cons

Really big company so there are a lot of hoops to jump through if you want to get anything accomplished.

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Quadient Response
1w
Thank you for your feedback! We value hearing from employees and use these insights to keep improving how we work together.
3.0
10 June 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of great people. Good long term vision. Strong product offering.

Cons

The mailing industry is declining. The company is pivoting to software, but is caught between short term revenue generation and long term profitability. Unfortunately, widespread layoffs of longtime employees in key positions has weakened the company culture and morale.

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