Good colleagues, strong benefits, and a solid customer base inherited from the legacy mail business.
Cons
Management lacks consistency in strategic direction, and decision-making can be slow or unclear. The bonus structure is unpredictable and lacks transparency.
Quadient Response
11mo
Thank you for sharing your feedback. We’re glad to hear you experienced positive collaboration with your colleagues as Belonging Together is central to how we work together. It’s also encouraging to know you value our strong customer base and long-standing partnerships as building and maintaining connections is at the core of who we are and what we do.
We appreciate your input on areas where we can improve. We continue working to simplify decision-making and enhance transparency across the organization. Your comments about the bonus structure are also noted and we understand how important it is to have clear and predictable incentives.
Listening to our employees and customers remains a top priority. Insightful feedback like yours helps us continue to grow and improve. Thank you again for taking the time to share your experience.
The company itself isn’t performing. Nothing works and heavily rely on your analyst. They won’t fully train AE’s on software solutions. analysts or at least mine was absolutely terrible. She would continue to overpromise and under deliver on almost every call. Investments into parcel lockers and softwares are not panning out. If you look at financials, they continue to refinance their debt, which in most situations is never good. They recently bought out their competition in parcel lockers but will have to take on their customer agreements. There’s a reason why the lost the initial opportunity. As Amazon is offering subscription lockers while Quadient requires the customer to purchase and still have high monthly costs. The company will continue to reorganize until it finds its path. For the most part, it’s an old communication company that relied on physical sales. This has to drastically change, but with current management and solutions it can’t.
Quadient Response
2w
Thank you for sharing your feedback. We are glad to hear you valued your manager, colleagues, and flexibility during your time with us. We also appreciate your perspective on strategic execution and want to reinforce that we remain committed to continuously strengthening how we operate and support our teams.