Started out good, then went to hell - Anonymous employee Quantum Health Employee Review

1.0
5 May 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Free snacks out the wazoo, massage chairs, year end party is fun, learned a lot about Health insurance and the industry

Cons

No room for growth from particular departments, unqualified managers, cliquey and unfriendly staff, HR department is cold and robotic (didn't know terminators could get jobs), nobody cares if your workload is too much, people being disciplined and fired for stupid/nonexistent reasons, promoting only certain cliques/families, extreme nepotism, training department literally has no idea what they're supposed to be teaching, hourly wage but it's basically a salary because you're not allowed to get OT even though they make it impossible for some groups to complete their increased workload throughout the day. I had worked there almost 5 years and saw how awful everything became after HR and cliquey management took over. There was no room for growth in my department yet they wouldn't let any of us leave. We were neglected for several years, meaning we had no department manager. Quantum doesn't care about loyalty or coming to work and getting your job done well and efficiently. All they care about is who is sucking up to them and how they can promote the brown nosers.

Explore other reviews about Quantum Health

5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and work environment.

Cons

Nothing comes to my mind.

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Quantum Health Response
2w
Thank you for sharing your experience and for the time you spent with Quantum Health. We’re grateful for your recognition of our culture and work environment, as creating a positive and supportive experience for our Healthcare Warriors remains a key priority. We wish you continued success. – Felicia Taylor, CHRO, Quantum Health
1.0
2 June 2026
Recommend
CEO approval
Business outlook

Pros

Qh offers a consistent paycheck

Cons

-no trust across the department or interdepartmentally -“Transformation” is driving the bus, other leaders come off as puppets who have no backbone or standards - they just wanted to have options -everyone is now paid way less than predecessors -the care coordination product is not a defendable product - we don’t warrior or lighten loads for members like we say we do -clinical audits are regularly failed - clinical call lists are backlogged and we miscalculate clinical engagement bc nurses used the system wrong -there hasn’t been an actuarial study regarding savings in years -they won’t offer any reporting regarding clinical results or breakouts for engaged vs unengaged members (everyone knows one of the current leaders put their foot in their mouths years ago stating QH doesn’t do what we say we do) -we can’t validate that we increase point solution utilization- point solution “referrals” are merely care coordinators saying they educated members on a benefit -we were forced to encourage client connect attendance but weren’t invited to attend -everyone knows another shoe is going to drop. Just do it already. -clients and consultants should realize we are being pushed to sell the future and diverting focus from the current performance and issues - they're paying for our future investments, not current servicing -this review clearly rubbed people the wrong was as they keep attempting to try and take it down.

3
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