Growing Company Unwilling to Adapt - Anonymous employee Quest Analytics Employee Review

1.0
26 Jan 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Few, they do attempt to show employee appreciation but in many areas it falls short. Great company for new graduate or first job

Cons

Inexperience leadership, it’s very evident that majority of leadership including ELT come from small businesses & they all think & operate with that mindset Disorganized Very little to no SOPs & if there are SOPs not followed Products sold before developed Management doesn’t listen to employees, they just nod their head or give a canned response & no action is taken High goals for growth but they put the cart before the horse in most cases Very little to no communication within the company on internal developments, only once a quarter Very few holiday and when brought to attention of leadership, the response is “you have unlimited PTO”, newsflash many companies have unlimited PTO & several federal holidays off (MLK Day) Cannot see your paycheck until actual pay day

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Quest Analytics Response
3y
Thank you for taking the time to share your feedback. We are growing rapidly and know we still have areas where we can continue to improve and make changes. Your feedback helps us to better address any issues our teams may be experiencing. We seek and value input from our employees and make changes based on their responses. If you do not feel comfortable or heard talking with your direct manager about your concerns, we encourage you to reach out to HR or other leadership in your area. We are working continually to improve the experience of everyone working at Quest Analytics. Due to the nature of our business and our clients, we are unable to follow all federally recognized holidays. As you’ve pointed out, we provide flexible vacation with no cap as well as 9-paid holidays, and a floating holiday to use as you wish. In addition, we offer sick time and other days off such as mental health days and no meeting days to try and help our employees with needed breaks and project-focused time. Our leadership team has vast experience working in the healthcare insurance industry and software technology companies of all sizes. To find out more about our team and their backgrounds go to: https://questanalytics.com/why-quest/ We do have high goals and have always strived to push our limits and break barriers to develop new solutions. We know it can get overwhelming at times, but we have a great team that produces incredible products. We hire exceptional people with diverse perspectives that rally along with us and work together to do amazing things! Thank you for letting us know about your experience.

Explore other reviews about Quest Analytics

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Good work-life balance, stable with strong customer base

Cons

Hard to get promoted even with good performance

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Quest Analytics Response
1mo
Thank you for taking the time to share your feedback and for your continued contributions over the past five years, we truly value your perspective. We’re glad to hear that you’ve experienced a strong work-life balance and recognize the stability of our organization and customer base. Creating a supportive and sustainable environment for our team is a top priority. We also appreciate your candid feedback regarding promotion opportunities. Ensuring clear, fair, and transparent career growth paths is an area we are actively working to improve. Your input helps highlight where we can do better, and we’re continuing to evaluate how we support career progression and recognize performance across the organization. If you’re open to it, we’d welcome any additional feedback on how we can improve the promotion process. Thank you again for sharing your thoughts.
5.0
10 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Quest Analytics is an amazing place to work! The company truly values work-life balance. You’re encouraged to take care of yourself and maintain a healthy balance between work and personal life. The culture here is incredibly supportive and collaborative; everyone genuinely wants to see you succeed. What really sets Quest apart is that you’re treated like a person, not just a number. Leadership listens, cares, and invests in your growth. There are plenty of opportunities for professional development, with tons of training and resources available to help you continue advancing in your field.

Cons

Some processes are still evolving as the company scales, so flexibility and adaptability are key.

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Quest Analytics Response
2mo
Thank you for taking the time to share your experience and for your kind words about Quest Analytics. We’re thrilled to hear that you’ve felt supported and valued during your time here. Creating a people-first culture where employees can grow, feel heard, and maintain a healthy work-life balance is incredibly important to us, and it’s great to see that reflected in your experience. We also appreciate your feedback around evolving processes. As we continue to grow, we’re actively working to strengthen and scale our processes while maintaining the collaborative and supportive environment that makes Quest special. Thank you again for being part of Quest Analytics, we’re glad to have you on the team!
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