Sounds like it was a far better place to work when it was Berkeley Heart Labs and/or Celera. - Engineer Quest Diagnostics Employee Review

1.0
9 Jan 2012
Recommend
CEO approval
Business outlook

Pros

There are some genuinely nice dedicated professionals: my experience was with co-workers and peers working at the Alameda facilities. There are some genuinely helpful senior staff who have weathered the environment for over a decade.

Cons

The Quest corporate takeover has created a lot of vast confusion. Celera is trying to act like it's still Celera and BHL, but it is Quest Diagnostics. Anyone seeking employment there needs to be very aware of that. Beware of local management they arbitrarily bring in from the outside just because that management may have worked for Quest elsewhere. My job was supposed to be in engineering, not just as a desktop support analyst which would have been fine had that been what I applied for. The job expectations had nothing to do with the job description for which I applied. Expect no work-life balance as "performance" (aka "attendance") is based on having one's rear glued to his or her chair literally from 8:00-5pm and not actual hours dedicated to the job (at least in my department). Telecommuting and flex-time was barely tolerated whatsoever and I specifically stated that I needed that when I was initially hired. It didn't matter that I worked weekends and could take care of equipment halfway across the country from anywhere. I also really didn't mind doing the Help desk requests because they are in dire need of a better system and more local resources that do not require overseas outsourcing when, given the economy and job market, is not necessary.

Explore other reviews about Quest Diagnostics

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

3.0
7 July 2026
Recommend
CEO approval
Business outlook

Pros

Pay is higher than most in the area. Hours are good. Benefits are good.

Cons

It’s very difficult to get time off for anything, regardless of how much vacation time you have. Only 15% of those hours will carry over and you lose what you’ve worked for and weren’t able to use. Not enough floats to cover the territory so people can actually get time off. Pay raises aren’t very good.

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