SAVE OUR EMPLOYEES - Customer Service Representative II Quest Diagnostics Employee Review

2.0
31 Oct 2014
Recommend
CEO approval
Business outlook

Pros

Our TOP TIME Package is decent

Cons

Ceo lives in Canda not and now layin off many employees as they shut down call centers with a few work at home reps, Management is the worse there is poor morale with in the company , What use to be the best place to work a leader in industry with benefits which has not changed instead of being a LEADER we are becoming FOLLOWERS to what other companies do in the industries, Everything is a big secret Why doesnt the CEO take a cut in pay and save some jobs ? Why not give decent raises instead of 25Cents to compensate the Cost of living ? Why do most of your employees have to work 2 jobs and work for our competitors as a 2nd job this should not be no employee should have to work 2 jobs to live most of the employees in Customer service make low $30's K a year. I place a challenge to our CEO to live off of our $16 to $18 dollars a hour support a house hold kids food travel expenses gas and electric

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5.0
22 June 2026
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CEO approval
Business outlook

Pros

Quest has a good work environment

Cons

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2.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Paychecks are nice and a few coworkers are great

Cons

Management does not care about you, turnover rate is high, benefits are okay. People are rude and talk behind your back. Good place to get belittled and burnt out.

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