Ehh.. - Customer Service Representative (CSR) Quest Diagnostics Employee Review

3.0
12 Dec 2022
Recommend
CEO approval
Business outlook

Pros

They offer Benefits. It Pays ok.

Cons

Constant changes and so many all at the same time that they don’t know the procedure for that day. ALWAYS threatening to fire you. And their training person the older lady, is VERY rude. She isn’t the best tech savvy person and is as new agents think that if this is training, why would I want to stick around and see if the supervisors are like this also (they’re not).

Explore other reviews about Quest Diagnostics

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

2.0
28 June 2026
Recommend
CEO approval
Business outlook

Pros

Relatively good benefits, difficult to get fired.

Cons

Toxic workplace, unhelpful management, no HR on-site, working with dangerous chemicals all day, very boring and repetitive work.

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