New Account Specialist - New Accounts Specialist Questrade Employee Review

2.0
7 May 2015
Recommend
CEO approval
Business outlook

Pros

You get your CSC and CPH paid for, however you need to stay a certain amount of time afterwards to omit paying back the company. Average age of employees are young. Young culture

Cons

You would think your low pay is compensated by the commission component, however the management is constantly looking for ways to "restructure" the commission ratio/method so your commission gets keeping shredded. Management does not listen to others Things are constantly changing without clear expectation. Low pay/perks compare to other call centers like TD Waterhouse etc

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Questrade Response
11y
Thank you for your detailed feedback. We’re constantly looking for ways to improve the experience we deliver to our employees, so we appreciate you helping us to achieve this. We pride ourselves on being a dynamic company that is willing and able to change direction as needed in order to meet our clients’ needs and challenge the status quo. Yes, this may require change, but we embrace change and look for employees who do as well. We also ensure that our salaries and commissions are competitive with those in the market and structure them in a way that is beneficial for both our clients and employees. Thank you again for your feedback.

Explore other reviews about Questrade

5.0
12 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Great team to work with and learn from

Cons

None, my experience was excellent

1
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Questrade Response
2y
Thank you for taking the time to share your positive experience working at Questrade. We're thrilled you had an excellent time during your tenure with us. Again, Thank you for your kind words and for being a valued team member. We wish you all the best in your future endeavors.
4.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Armenian Office people are great and in general there is a friendly atmosphere and conditions. Lots of attention to employees from Armenian management

Cons

I can not say anything positive from Management team from Canada. Although I can say lots of negative, but I will refrain from it.

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