Tons of opportunities to learn and grow - IT Support Technician Quicktech Employee Review

4.0
30 July 2021
Recommend
CEO approval
Business outlook

Pros

- great clients - very helpful and friendly co-workers - great management who always seeks to understand - tons of opportunities to learn and grow IT skills

Cons

- workload can explode sometimes but can always bring it up with management

Explore other reviews about Quicktech

5.0
12 Apr 2019
Recommend
CEO approval
Business outlook

Pros

- Free lunch on Thursdays or if it is someone's birthday - Great culture, no difficult coworkers, everyone is normal - One flex day a week - They pay for overtime - Wage is reasonable, not high, not low - Management is down to earth - A nice looking office that is close to sky train - Company computer provided that you can take home

Cons

- Lots of legacy residential clients that are a pain - Lots of basically residential clients, one and two people businesses - Support model is such that is technician is like a micro VCO for a team of clients, which leads to inconsistent best practices and procedures - They don't pay for transit to work but do cover cost to clients - No RRSPs

2
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Quicktech Response
5y
Hi Thank you for your review. Over the last year and a half we have been able to offer our residential clients soft-landings with other IT service providers and have dedicated our efforts to our small and medium business clients. Your idea of a tier system for the clients is great, we use a very similar system when reviewing our annual agreements with our clients just with letters not colors. Our documentation and processes are a work in progress as well as our benefits partner programs, thank you for your input. Thanks for taking the time to write a review, and the time you spent with Quicktech Dustin
5.0
7 June 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A great team of individuals who care about each other and what they do A wide variety of work An amazing place to learn on the job Ample opportunities to take on new and more challenging roles Flexibility - they went above and beyond to be unbelievably supportive when I had some health issues Mentorship - I mean more than just strictly employment-related; serious life stuff that has shaped who I am today

Cons

Can be very fast paced and stressful at times Fairly high workload Access to enterprise level technology can be limited Compensation was average

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