My managers were amazing to work with. They genuinely cared about their employees and were always willing to help when it came to maintaining a healthy work-life balance. Their support made the job environment much more positive.
Cons
The most challenging part of the role was dealing with customers. Many interactions were difficult or unpleasant, which could make certain days especially stressful.
You are expected to work crazy sweat shop hours
Management is dishonest and manipulative
You are expected to stop what you are doing and join unscheduled Teams meetings that take 1 to 3 hours up of your workday
Breaking of promises that were made.