Pros
Fun and laid back atmosphere. The company will provide snacks and lunches regularly. Not much pressure individually unless you're a pod leader. My healthcare plan was the BOMB. I payed like 4x as much at my next job.
Cons
I've seen weird promotions. It's not all that clear on how to get from transportation sales to POD leader. There is merit to what R2 says...if you work hard and put your effort in you can move up. But a few times I've seen head scratching promotions to people who lack communication skills and leadership...not the person you want communication to your customers on a daily basis. Selling the most loads seems to be a cool thing for R2. While it doesn't mean anything, really. If you have a headset and can hit the "answer" button as soon as the phone rings you'll have a really good shot at selling a lot of loads. For example when I was finally given a headset my number of loads sold about doubled because I could answer the phone faster. The hours suck. New hires typically get the worst shift on their team. 9 to 6 or so. It's a terrible shift. Nothing happens from about 4:30 to 6 anyway. You'll most likely do nothing the last hour of the day and have to stay regardless. No second shift for handling the phones at night. This is the biggest head scratcher to me. After working 45 hours a week POD leaders have to take their phones home with them weekly and on weekends. The other BS policy is the agreement you sign not to talk about base salary with anyone. Apparently R2 is giving raises to people in secret and wants you not to talk about it. This is a shady practice and creates more negativity than positive. The turnover is ridiculous. We had a kid quit after two days one. And about 70% of the 20 or so people who worked there when I worked there are gone. They just plug in new graduates into their 33k base salary and say have fun.
