Mixed bag. Very frustrating. - I.T. Support specialist RAC Employee Review

3.0
15 July 2022
Recommend
CEO approval
Business outlook

Pros

You'll probably learn a lot very quickly given how rapidly things seem to change and how few people seem to be doing multiple roles. This does, oddly, lead to quite a lot of autonomy within a role as others seem too busy. You'll be exposed to a lot of information and will pick up a good level of high level technical understanding - whether intentional or not - so from that perspective there's a lot of info to be collected to add to your armoury.

Cons

If you adore working within a Short-Termism environment then go for it. Plans are made, enacted with urgency....then ditched within days. A lack of recognition of self-obtained professional qualifications. In fact, in my experience, there's a dislike of putting people forward for any professional qualifications - or even allowing time for employees to undergo such courses themselves. A complete reticence to commit to modern working practices is a real bugbear. The pandemic offered so much chance to move from the typical Micro-management environment of UK industry but, sadly, RAC just doesn't seem willing to fully commit or explore new or inventive practices.

Explore other reviews about RAC

5.0
25 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Part time, flexible schedule, independent

Cons

Last minute changes, hours dropped at last minute

4.0
6 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Love working with people daily

Cons

Long hours but 2 days off weekly

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