Depends who you are - Customer Service Representative RDI Employee Review

1.0
6 June 2017
Recommend
CEO approval
Business outlook

Pros

Great coworkers, as many hours as you could possibly want.

Cons

Unorganized, lack of communication between management and agents. Favoritism.

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5.0
9 Dec 2025
Recommend
CEO approval
Business outlook

Pros

They manage expectations well, especially early on with the training and nesting stages. Also, great hours depending on the campaign. Supervisors are always available and approachable.

Cons

Low pay, location is way out in Henderson.

4.0
5 June 2026
Recommend
CEO approval
Business outlook

Pros

great management, set call flow, stable, multiple events and gatherings for free food and community.

Cons

Hard on attendance, stingy with PTO, changes so much for the client the position you were hired for can become unrecognizable after a period of time.

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